These are the rules for using our website and buying our Reviv products. We wrote them in simple words so everyone can understand what they mean.
Last Updated: December 2024
Reading Time: About 10 minutes
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Hi there! We know that terms and conditions can be confusing and full of big words. So we wrote ours in simple language that everyone can understand - even kids!
These rules tell you what you can and can't do on our website, and what happens when you buy our Reviv jaw alignment system.
When you use our website or buy our products, you're making a promise to follow our rules. It's like when you agree to clean your room - you're saying "yes, I will do this."
Using our website means you agree to be nice, honest, and follow all the rules we talk about on this page.
If you create an account on our website:
Buying our Reviv jaw alignment system is easy:
When you click "Complete Order," you're promising to pay for the product. Make sure you really want it before you finish your order!
We want you to be happy with your Reviv system! If you're not satisfied for ANY reason, we'll give you your money back.
If you want to return your Reviv system:
Even if you return your Reviv, you can keep:
Reviv is a special mouthguard that helps with jaw problems and can make your jawline look better. It's made from safe materials that are okay to put in your mouth.
Don't use Reviv if you:
This is a fancy way of saying "things that belong to us." Just like you own your toys, we own things like:
If you want to use any of our stuff for something special, just ask us! We're usually pretty nice about it.
This part talks about what happens if something goes wrong. We want to be fair to everyone, so here's what we will and won't take responsibility for.
We promise to do our best to make you happy, but sometimes things happen that are out of our control.
When you use our website or buy our products, you give us some information about yourself (like your name and address). We promise to keep this information safe and private.
We will NEVER sell your information to other companies. We will NEVER send you spam emails. We only use your information to help you get your Reviv and make sure you're happy with it.
You can read our full Privacy Policy for more details about how we protect your information.
Just like how game rules sometimes change, we might need to change these terms and conditions. Here's how we'll handle that:
If you keep using our website after we make changes, it means you agree to the new rules. If you don't like the new rules, you can stop using our website and return your Reviv for a full refund.
This is about which country's or state's laws we follow if there's ever a disagreement. It's like choosing which rulebook to use when playing a game.
These terms and conditions follow the laws of the United States. If we ever have a disagreement that we can't solve by talking, we'll use US laws to figure out what's fair.
We hope we never have any big problems, but if we do:
But honestly, most problems can be solved just by being nice to each other and talking things through!
If you have questions about these terms and conditions, or anything else about Reviv, we'd love to hear from you!
We check our email every day and try to help you as quickly as possible.
Usually within 24 hours
We promise to be kind, helpful, and patient. No question is too small or silly. We're here to make sure you have a great experience with Reviv!
Thanks for taking the time to read our terms and conditions. We know it's not the most exciting thing to read, but it's important that we're all on the same page.