We wrote this privacy policy in simple words so everyone can understand it easily. We want you to know exactly how we handle your personal information when you visit our website or buy our products.
Last Updated: January 2028
Reading Time: About 5 minutes
Hi there! This page tells you about our privacy policy. A privacy policy is like a promise about how we take care of your personal information.
When you visit our website or buy our Reviv jaw alignment system, we might collect some information about you. This page explains:
The most important thing to know: We care about your privacy and will never sell your personal information to anyone!
Think of information like puzzle pieces. We only collect the pieces we need to help you get your Reviv product and make sure you're happy with it.
This is information that tells us who you are:
This helps us process your order:
This helps us make our website better:
When you talk to us:
We use your information like a helpful assistant uses notes - only to help you and make things work better. Here's exactly what we do:
We use your address to ship your Reviv system to your home. We use your email to send you tracking information so you know when it's coming.
If you email us or call us with questions, we use your contact information to get back to you with helpful answers.
We look at which pages people visit most to make our website easier to use. It's like rearranging a store so customers can find things easier.
Sometimes we need to tell you important things about your order or our products. We'll only email you about really important stuff.
We watch for bad people trying to hack our website or steal information. Your information helps us spot when something suspicious is happening.
We will NEVER use your information to spam you with lots of emails or sell your information to other companies. That's a promise!
Website cookies are like tiny notes that our website leaves on your computer or phone. They help our website remember things about you so it works better for you.
Imagine you go to a library and the librarian remembers that you like mystery books. Next time you visit, they might suggest new mystery books for you. Website cookies work the same way - they help our website remember what you like so we can make your visit better.
These help our website work properly. They remember things like what's in your shopping cart.
These help us understand how people use our website so we can make it better.
You can turn off cookies in your web browser if you don't want them. But this might make our website not work as well for you.
Keeping your information safe is super important to us. We use many different ways to protect it, like having multiple locks on a treasure chest.
This is like writing your information in a secret code that only we can read. Even if someone tries to steal it, they can't understand it.
We keep your information on special computers that are protected like a bank vault. Only certain people can access them.
Only a few people at our company can see your personal information, and only when they need to help you with your order.
We regularly delete old information that we don't need anymore, like cleaning out old files from a filing cabinet.
Even though we work very hard to keep your information safe, no system is 100% perfect. But we promise to always do our best to protect you.
The short answer: We don't sell your information to anyone, ever!
But sometimes we do need to share some of your information with a few trusted helpers. It's like when your parents might tell the pizza delivery person your address - it's only so they can help you.
We give them your address so they can deliver your Reviv system to you. They only get the information they need to do their job.
When you pay for your order, payment companies (like credit card companies) need some information to process your payment safely.
We use special email services to send you order updates and important information. They help us make sure our emails reach you.
Sometimes the law says we have to share information with government agencies. This only happens in very special cases, like if there's a safety issue.
All the companies we work with promise to keep your information safe too. We only work with companies we trust.
You have special rights about your personal information. Think of these like rules that protect you and give you control over your own information.
You can ask us to show you what information we have about you. It's like asking to see your own file.
If we have wrong information about you (like the wrong address), you can ask us to fix it.
You can ask us to delete your information (though we might need to keep some things for legal reasons).
If we send you marketing emails, you can always click "unsubscribe" to stop getting them.
You can ask us to give you a copy of your information so you can take it somewhere else.
You can always ask us questions about how we handle your information. We're happy to explain!
To use any of these rights, just send us an email. We'll help you within 30 days (usually much faster).
We take extra care to protect children's privacy. Our products are made for adults, but we know kids might visit our website too.
We don't collect personal information from children under 13 years old on purpose. If you're under 13, please ask your parents to help you if you need to contact us.
If you're a parent and you think we might have collected information from your child under 13, please contact us right away. We'll delete it immediately.
We believe kids deserve extra protection online, and we're committed to keeping them safe.
Sometimes we might need to update this privacy policy. It's like when a game gets an update to make it better or fix problems.
If we make important changes to this privacy policy, we'll let you know by:
Usually, changes to our privacy policy start working 30 days after we tell you about them. This gives you time to read the changes and ask questions if you have any.
We recommend checking this page once in a while to stay up-to-date with how we protect your information.
Do you have questions about this privacy policy or how we handle your information? We're here to help! You can contact us anytime.
We usually respond to emails within 24 hours during business days (Monday through Friday).
To help us help you faster, please include:
Don't worry about asking "silly" questions - we're here to help and we want you to feel comfortable and safe!
We will never sell your personal information to anyone.
We use many security measures to protect your information.
You can see, change, or delete your information anytime.
Contact us anytime with questions about your privacy.
We take extra care to protect children's privacy online.
We'll always tell you if we make changes to this policy.
We know privacy policies can be boring, but your privacy is important to us. Thank you for taking the time to understand how we keep your information safe.
Contact Us With Questions